Shipping policy
Shipping Policy
At DaviCare, we aim to provide a smooth and reliable delivery experience for all orders.
1. Order Processing
- Orders are processed within 1–3 business days (excluding weekends and holidays)
- Once your order is processed, you will receive a confirmation email with tracking information
- Processing times may vary during high-demand periods
2. Shipping Times
Estimated delivery times:
- Canada: 3–10 business days
- United States: 7–14 business days
- International: 7–30 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other external factors.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Promotions such as free shipping may be offered from time to time.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.
5. Delays & Responsibility
DaviCare is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.
6. Incorrect Address
It is the customer’s responsibility to ensure that the shipping address is accurate.
We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.
7. Lost or Stolen Packages
DaviCare is not liable for lost or stolen packages confirmed as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.
8. Damaged Items
If your order arrives damaged, please contact us within 24 hours of delivery with photos of the item and packaging so we can assist you.
9. International Shipping & Duties
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the product or shipping price.
10. Contact Us
If you have any questions about your shipment, please contact our support team with your order number.
By placing an order with DaviCare, you agree to this Shipping Policy.